Talen Training Centrum
Frequently asked questions about the E-platform
Answers to the most common questions about access, modules, exercises, tests and technical issues.
Quick answers
You have access for 6 months, the platform is available 24/7, and you can email elearning@talentraining.nl if you experience technical issues.
6 months’ access
From the time the course is activated.
24/7
The platform is available at any time.
6 lessons + test
Each module contains six lessons and a final test.
Help
Technical questions: elearning@talentraining.nl.
1. How do I access the course I purchased?
You will receive information about how to purchase the course in the TTC store. Follow the instructions in the email and check your SPAM folder as well. After purchase, your E-platform account will be activated and you will receive your username and password separately. You must change the password after your first login.
2. What is the address of the E-platform?
E-platform NL and PL – Dutch and Polish language courses.
E-platform ENG – English language courses.
3. I’ve forgotten my password. What should I do?
On the login page, click ‘Forgot username or password?’. Enter your email address. If your details are in the database, you will receive an email with instructions.
4. How long do I have access to the course?
Each user has access for 6 months from the account activation date.
5. What do the courses on the E-platform include?
Each course consists of modules. Each module contains 6 lessons and a final summary test.
6. How can I start the course?
You will see a tutorial after your first login. Turn off automatic page translation in your browser.
7. When can I use the E-platform?
Whenever you like: the E-platform is available 24/7.
8. How many times can I take the theory section?
As often as you like.
9. How many times can I take the final test?
You have only one attempt.
10. Do I have to complete all the exercises?
Yes, you must complete all the exercises to move on to the next chapter.
11. How do I save an exercise and view the results?
- after completing the exercise, click “Save attempt”
- then click “Save all”
- confirm by clicking “Save all and close” in the window
- you can complete each exercise 3 times; once completed, you can no longer change your answers
12. Can I see the correct answers?
Yes. After saving, a window will appear showing your results and the correct and incorrect answers.
13. My exercise or chapter hasn’t been saved. What should I do?
Make sure automatic page translation is turned off in your browser, usually Google Chrome.
14. When does my course end?
Once all lessons, the theory and practical sections, and the final test have been completed.
15. I’m not very good with computers. Can I use the platform?
Yes. The E-platform is intuitive. If you have questions or encounter problems, you can email elearning@talentraining.nl.
16. How do I report an access problem?
Contact us at elearning@talentraining.nl.
Can’t find your question here?
Let TTC know; for E-platform issues, you can also email elearning@talentraining.nl.